Crocs, Inc. is a shoe manufacturer founded by Scott
Seamans, Lyndon "Duke" Hanson, and George Boedecker, Jr. — to produce
and distribute a foam clog design acquired from a Quebec company called Foam
Creations. The shoe was originally developed as a boating shoe. The first model
produced by Crocs, the Beach, was unveiled in 2002 at the Ft. Lauderdale Boat
Show in Florida, and sold out the 200 pairs produced at that time.
Let’s watch some videos of Crocs product information.
OK, after watching these videos, some friends may have
some questions, here I just list some questions and answers which customers
most care.
1.
What
is Crocs' return policy?
If you’re not completely satisfied with your purchase,
you can return unworn items within 45 days with a valid receipt for a full
refund.
Unworn items returned within 45 days with a gift
receipt will be offered store credit or an exchange. If you don’t have a receipt for your unworn
item, we will gladly make an exchange.
If there is a quality issue with your item, it may be
returned for a refund or exchange within 90 days of purchase with receipt.
Promotional Discounts:
Subject to Crocs’ return policy, all merchandise purchased with a
promotional discount will be exchanged or returned at the value purchased.
Price adjustments will be made for any product not
returned that was subject to a promotion.
No refunds or store credit will be given for free items, only exchanges
for another item.
Items marked “Final Sale” cannot be returned or
exchanged and are not subject to price adjustment.
Go to www.crocs.com/returns for full refund/exchange
policy.
Crocs reserves the right to change this Return Policy
at any time.
2.
Can I
return an online purchase to a Crocs™ store?
You may return your Crocs.com purchases for refund or
exchange by mail or at an official Crocs-owned retail store or kiosk. Items
from orders at crocs.com may be returned to a Crocs store for up to $250 per
order. Crocs-owned stores can only refund PayPal orders in the form of a Crocs
gift card.
3.
Can I
change or cancel an order I've already placed?
You may cancel within 30 minutes of submitting an
order. After 30 minutes, the order will be submitted for processing and cannot
be cancelled. If you need to cancel an order that was paid with a Crocs.com
gift card, please call Customer Service at 1-866-306-3179 if you have an issues
re-using the gift card following the cancellation.
4.
How do
customers think about Crocs.com?
Here I had checked many customer reviews website, I will
show you what Crocs customer said about this store:
I also found that some customer reviews from crocs.com, for example:
http://www.crocs.com/p/crocs-classic/10001.html
want to check more Crocs reviews from customers? you could check here.
